1. Develop and implement operational plans for your area of responsibility
2. Encourage innovation in your area of responsibility
3. Develop productive working relationships with colleagues and stakeholders
4. Ensure health and safety requirements are met in your area of responsibility
5. Manage business processes
The candidate is required to complete at least three optional units
1. Manage your own resources and professional development
2. Develop your personal networks
3. Provide leadership in your area of responsibility
4. Ensure compliance with legal, regulatory, ethical and social requirements
5. Promote equality of opportunity and diversity in your area of responsibility
6. Lead change
7. Plan change
8. Implement change
9. Recruit, select and keep colleagues
10. Allocate and monitor the progress and quality of work in your area of responsibility
11. Provide learning opportunities for colleagues
12. Manage finance for your area of responsibility
13. Manage a project
14. Manage a programme of complementary projects
15. Work with others to improve customer services
16. Build your organisation’s understanding of its market and customers
17. Manage the achievement of customer satisfaction
NPVSL recognises that there are groups in society which are disadvantaged through discrimination. We will work to redress any inequality in our key service delivery and recruitment practices.
©Copyright NPVSL 2012