1. Carry out your responsibilities at work
2. Work within your business environment
Candidates must also complete at least three of the following units
1. Ensure your own actions reduce risks to health and safety
2. Manage customer relations
3. manage diary systems
4. Organise business travel and accommodation
5. Deal with visitors
6. Process customer financial information
7. Operate credit control procedures
8. Store, retrieve and archive information
9. Research and report information
10. Organise and support meetings
11. Use IT systems
12. Use IT to exchange information
13. Word processing software
14. Spreadsheet software
15. Database software
16. Presentation software
17. Specialist or bespoke software
18. Use a telephone system
19. Operate office equipment
20. Prepare text from notes
21. Prepare text from shorthand
22. Prepare text from recorded audio instruction
23. Produce documents
24. Work effectively with other people
25. Calculate critical dates for sentences
26. Make administrative arrangements for the appearance of individuals in court
27. Make administrative arrangements for the movement of individuals outside the custodial establishment
NPVSL recognises that there are groups in society which are disadvantaged through discrimination. We will work to redress any inequality in our key service delivery and recruitment practices.
©Copyright NPVSL 2012